Nancy has been out of work for several months due to downsizing at her past job. As a single mom, her resources were becoming scarce. She has already applied for government help but since it takes more than 30 days for those requests to be processed, she hadn’t received word yet of whether they are going to help her.
MG&E was asking for 70% of the money owed before they would turn the power back on. It was looking like the family was going to be without power for at least a few days, even if she could come up with the money. Nancy knew that if she could come up with $100, MOM would put in $150 - but still knew that would not be enough. Together we worked on finding additional assistance from another agency. Through the combination of help from different sources (and including the money that she was able to borrow from a relative), there was enough money for MGE to agree to turn her power back on that same day.
What a relief!
